To create an account, you must go through the checkout process by either purchasing a product or providing your email address to access a free program.

Log into your library at feldenkraisaccess.com/login

If you didn't create an account immediately after your purchase, no problem! Simply, go to the login page and click on the 'Forgot Password' link, then follow the process to reset (create) your password. Once that action is completed, you will be able to log in with your email address.

How to Download:

1. Log in at feldenkraisaccess.com/login
2. Click on the chapter you'd like to download. (Each chapter must be downloaded separately.)
3. Scroll to the bottom of the page.
4. Click 'DOWNLOAD VIDEO.'
5. See below for next steps based on your browser

If you use Chrome

Click on the three vertical dots at the bottom right-hand corner of the page. Click on the download option. 

If you use Firefox

Option 1

Right-click your mouse (control+mouse click). Click on 'Save Video As.'

Option 2

Click on the menu button at the upper right-hand corner which consists of three parallel horizontal lines. Click on 'Save page as.'

If you use Safari

Right-click your mouse (control+mouse click.) 

Click 'Download Video.'

Unfortunately, our system doesn't lend itself easily to purchasing gift certificates. If you'd like to talk to us about gifting someone a program, please email us at [email protected].

You have 60 days from the purchase to let us know if a program or series isn't for you. A 100% refund will be granted within that time frame. After 60 days, no refund is offered. 

Email [email protected] to request a refund. Refunds are generally processed Monday-Friday from 9AM-5PM ET.

Yes, Feldenkrais Access complies with the PCI standards to ensure that your checkout is secure.